Hi there,
I updated the poly for a friend of mine but now he thinks it reacts so different that it feels not like the module he fell in love with (I cannot comment on that, if there is really such a big difference, I also do not know from which firmware we updated but he bought it quite some time ago).
Is there a possibility to downgrade? I cannot find the older firmwares to try out if this difference really exists.
Thanks in advance,
best regards,
Sebastian
We don’t normally make legacy firmware editions available as there should be no difference other than added features or better reliability. It’s very good of you to offer support for your friend and I’m sorry he’s not happy with your efforts. If you can find out more about what he’s missing over the earlier firmware we could look into this for you.