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The firmware update procedure is quite different on Pianophonic compared to Poly Cinematic. Check that you have done this correctly as you may have just installed a new boatloader and not completed the second stage where you boot up Pianophonic as a usb drive. The v/oct issue is a limitation of Pianophonic itself where it can only transpose one octave up and one octave down, this includes the Pitch control so you may hit the limit early. The trick is to pick a root note over midi that is in the centre frequency of your tune, so a base line should start with a bass note. Finally, we have new firmware coming out later this week that resolves the SD card issue, so worth waiting for that if you can.

Yes we found the cause of this issue on Friday and I will be publishing a release later this week as soon as we’ve checked it. It should solve a number of sd card related problems as well as some ui improvements.

I will try to replicate this issue today. It’s good that you’ve found something repeatable. We are currently looking at this loading issue so I will pass this onto to our developer

Version 3.7 uploaded now. It should fix the issue but I don’t have a hermod here so let me know.

I’ll get onto a fix in the next couple of days.

Does this only happen when hermod and poly cinematic are booted together? This is an older bug that may have returned in the latest build.

Released today

This could be a SD card issue. Try deleting settings.dat from the card and/or try loading from a different card.

Hi Beau, Don’t copy the settings file, just delete it and pianophonic will create a fresh one. We’ve found some cards don’t load all the piano xl sounds very well but we have a firmware update due in the next few weeks that should fix this. In the meantime try using a different sd card for piano xl.

There isn’t any way to disable velocity unfortunately.

Hi Richard, Thanks for getting in touch about your Pianophonic. There is a new firmware version available shortly that should improve reliability on loading. The distortion issue is more nuanced since the wavetables can be heavily processed by the unit, some controls particularly the Compress control will reveal artefacts in the wavetables that were resynthesised from acoustic instruments. The felt piano, on account of its soft tone, is the most difficult to conceal these artifacts. One other control that may help with output distortion is Shift Compress which controls the output level of the unit, reducing this may help. Let me know how you get on Kind regards Jason

To assign back to default press the Voice mode button instead of wiggling a knob. I’ll add it to the manual.

It’s a known bug we’ve fixed in the latest release. You’ll need to do a firmware update.

Poly Cinematic is always tuned to the last note you played/saved via midi. The v/oct input simply offsets from that note. So to guarantee a C3 with 0 volts you need to play a C3 into the midi in and Save settings (Shift and Trigger) Incidentally poly cinematic v/oct is unipolar so you can’t tune negatively but you can tune down an octave and tune upwards from there.

First try deleting the Settings.dat file on the SD card, you may need an SD card reader or adapter to do this. If the problem persists or it comes back then replace the SD card and download our pianophonic library from the website.

Yes this is a known issue and will be fixed in the next release

Boot and reset need to be pressed simultaneously. Some PCs are really flakey when it comes to usb and Daisy, but the Zadig fix should work. Alternatively if you know a Mac or Linux user it’s more straightforward. You will need to see the DFU is FS mode menu item for it to work.

The latest Kickain firmware is much more trigger sensitive. I think it’s around 5ms/3v.

I’ve added this in with cc only. It will be in the next release.